Updated Hours & Policies

Our new address will be 151 W. Lincoln Highway Unit #C in DeKalb. The red brick building with white columns is between the American Liquors and the First National Bank. It is less than a half mile west of our old location on Third Street. When you enter it will be the second door on your left. It is a shared building so if for some reason another company has locked the front door, just call 815-758-4545 and someone will let you in. We know this business has moved quite a bit over the years before it was Alumni Award Services so we do apologize for that and appreciate your patience and understanding, especially during these times.

In addition to a new location, we will have new hours and some new policies.

NEW HOURS

We are making a transition to a 50% online and 50% in person business.

See HOURS page on this website for full calendar of walk-in ordering and

completed order pickup hours and more details.

NEW POLICIES

Price Matching

We now price match items with an additional 5%-10% off any official quote or previous year's invoice

brought in from a local company or small business of matching services.

Curbside Pickup

If you come to the dedicated parking lot for the new building and call 815-758-4545 during our regular hours, we will bring your order out to you. No more fighting for parking spots in downtown DeKalb. We will be wearing face masks during the COVID-19 pandemic for everyone's safety.

Shipping

We will happily ship your order to you or any recipient at your request and add it to the order total at no shipping upcharges. What you would pay for shipping is what we charge.

Coming in 2021 - Free shipping with certain order minimums.

Online Catalog and Ordering

Coming in Spring 2021.

Rush Fees

Same day and next day turnarounds will require a rush free. Rush fees vary depending on items included in the order and if additional rush shipping costs are necessary to bring in parts.

Logos/Artwork

All provided logos and artwork are subject to additional charge for engraving compatibility. 

We will do whatever we can to avoid this charge, but sometimes with low resolution artwork it is

necessary in providing the best end result on an item.

The best files to provide are high resolution .jpg, .eps files, or adobe illustrator (.ai) files.

If applicable, we will provide detail as to why if a logo is not up to quality and at that point will

offer an additional charge to make it compatible for best quality or the customer can waive that

and we will continue with what we are provided, no matter the end result.